Privacy Policy

Last updated: June 6, 2026

This Privacy Policy explains how SimplySigned ("we", "us", or "our") handles information when you visit simplysigned.co (the "Site"), join our waitlist, or use the SimplySigned application and related services (the "App"). Together, the Site and the App are the "Services."

1. Who this Policy covers

SimplySigned is a platform that helps businesses ("Customers") capture leads, create contracts, send signing links, collect electronic signatures, track ad conversions, and sync clients to a CRM. This Policy describes how we handle information for two groups:

  • Customers and users. The businesses and individual team members who sign up for accounts, visit the Site, or join the waitlist.
  • Recipients and signers. The leads, clients, and other people whose information a Customer enters into the App or who receive and sign a contract through a signing link.

For most information that Customers process about their own leads, clients, and signers, the Customer is the data controller and SimplySigned acts as a processor, handling that data on the Customer's behalf and under their instructions.

2. Information we collect

  • Information you give us. When you contact us, join the waitlist, or create an account, we receive details such as your name, email address, phone number, company name, and anything you include in your messages.
  • Account and billing data. When the App is available, we collect login credentials, organization and team membership, roles, and (where applicable) billing and subscription details handled through our payment provider.
  • Lead and recipient data. Information that Customers enter or import about their leads, clients, and signers, such as names, email addresses, phone numbers, and the source of the lead.
  • Contract and signature data. The contracts, templates, signing-link activity, electronic signatures, generated PDFs, timestamps, and related audit information used to record that a document was reviewed and signed.
  • Conversion and integration data. Event data we send to advertising platforms (such as Google, Meta, and TikTok) and data synced to a Customer's connected CRM or other integrations, along with the credentials needed to make those connections.
  • Usage and device information. Like most online services, our hosting and analytics may record technical data such as IP address, browser and device type, referring page, and the pages or features you use. This is used to operate, secure, and improve the Services.

3. How we use information

  • To add you to and manage the launch waitlist.
  • To create and administer accounts, organizations, and team roles.
  • To provide the App's core features: capturing leads, building and sending contracts, collecting signatures, generating PDFs, tracking conversions, and syncing clients to a CRM.
  • To deliver signing links and related messages by email or text on a Customer's behalf.
  • To respond to your questions and provide support.
  • To notify you about availability, updates, and news related to SimplySigned.
  • To operate, secure, monitor, and improve the Services and prevent abuse.
  • To comply with legal obligations and enforce our agreements.

We do not sell your personal information.

4. How we share information

We share information only as needed to run the Services:

  • Service providers that help us operate, such as hosting, database, email and SMS delivery, analytics, and payment providers, acting on our instructions.
  • At a Customer's direction: with the advertising platforms, CRMs, and other integrations a Customer chooses to connect, and with the recipients a Customer sends contracts to.
  • Legal reasons: if required by law, regulation, legal process, or to protect the rights, safety, and property of SimplySigned or others.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Cookies and analytics

The Site and App may use cookies or similar technologies for authentication, basic functionality, and aggregate analytics. You can control cookies through your browser settings, though some features may not work without them. If we add analytics that set cookies, we will update this Policy and, where required, request your consent.

6. Data retention

We keep account, contract, signature, and contact information for as long as needed to provide the Services, comply with legal and recordkeeping obligations, resolve disputes, and enforce our agreements, and then delete or anonymize it. Customers can request deletion of their account data, and recipients can contact the relevant Customer or us to ask about data held about them.

7. Your choices and rights

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing info@simplysigned.co. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA; we will honour applicable rights and respond within the timeframes those laws require. If your information was provided to us by a Customer using the App, we may refer your request to that Customer and assist them in responding.

8. Children

The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.

9. Security

We take reasonable technical and organizational measures to protect information, including access controls and encryption in transit. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.

11. Contact

Questions about this Policy? Email info@simplysigned.co.